Cisco IP Telephony Audit

Cisco Call Manager
          -Call Manager Dial Plan Inspection
          -Call Manager Service and Enterprise Parameters Inspection
          -IP Phone Template and Configurations
          -SQL Server Hardening (Call Manager and Unity)
          -IIS Server Hardening (Call Manager and Unity)

 Cisco Infrastructure
          -Security on IOS/CatOS Devices
          -Voice Vlans
          -Quality of Service (LAN and WAN)
          -Voice Gateway Inspection

 Call Survivability
          -SRST Functionality and Configuration
          -Class of Restriction in fallback mode
          -Call Agent redundancy

          -Translation Patterns CallerID configuration

Cisco Voice Messaging
         -Unity Voice Mail Configuration and Functionality
         -Cisco Unity Express Configuration and Functionality
         -Exchange Routing Group and Voice Connector Design and Inspection
         -Active Directory Integration and Design
         -Integration into Legacy Environment
         -Broadcast Messaging
         -VPIM Internetworking

IP Contact Center Integration

All aspects of your IP telephony will be inspected and reported upon in accordance with Cisco Best Practices.
Detailed findings and recommendations will be formatted into a report  that can be used to correct or identify any potential areas of improvement.